In the current competitive marketplace, digital companies use software automation to achieve higher revenue per employee than their traditional counterparts. Automation maximises revenue per employee by reinventing the client experience while reducing costs. Digital Business Automation delivers essential, bundled capabilities to digitise all aspects of business operations, by extending the workforce with digital labour to enable businesses to scale.

Only IBM offers the complete set of Digital Content Services to capture, protect, activate, analyse and engage with content for greater insight and action.

IBM Digital Business Automation delivers a simple way to acquire and utilise key offerings from across the IBM portfolio to digitise all aspects of business operations, which include workflow, decisions, content, and data capture.

• Workflow. IBM Business Process Manager (IBM BPM), IBM Case Manager, and IBM Business Automation Workflow automate processes and cases for agility, visibility, and consistency across business operations.
• Decisions. IBM Operational Decision Manager (ODM) automates policies and decisions, by managing millions of business rules and enabling rapid business change.
• Content. IBM FileNet Content Manager provides enterprise content management to enable secure access, collaboration support, content synchronization and sharing, and mobile support to engage users over all channels and devices.
• Data Capture. IBM Datacap automates data extraction from documents, by capturing relevant business data from millions of documents to enable essential business operations.

Enterprise Content Management Platform is a shared foundation that delivers transactional and business content to people, processes and devices. It supports hundreds of content types with industry leading security and governance capabilities and scales to meet the demands of organizations from department to worldwide enterprise. Enterprise Content Management Platform solutions from IBM provide a strong foundation required to improve employee & customer engagement in today’s digital business and tomorrow’s cognitive workplace. Manage your content where it is created, where and when it is needed.

IBM FileNet Content Manager provides enterprise content management, enabling you to manage your organization’s content and documents. The scalable software offers lifecycle management, transactional content processing, document management, content consolidation, content based application development, and compliance and governance.

Based on market leading IBM FileNet solution, IBM Content Foundation is designed to promote wider adoption of ECM across an organization. It provides the best of breed scalability, user experience and key ECM capabilities on premise or on cloud.

IBM® Daeja ViewONE® provides a consistent viewing experience for a wide variety of content formats that enables users to open, review, mark up and redact content without requiring the use of expensive native applications. Daeja ViewONE works on desktops, web and mobile applications.

Provides modern user experience and rapid content based application development environment across mobile, web and desktop. It enables access to all IBM ECM content repositories and any CMIS (Content Management Interoperability Services) content source such as SharePoint.

A high volume enterprise archival & retrieval solution optimized for managing outgoing customer documents such as monthly statements, XML based transactions like banking payments, as well as internal reports. The IBM® Content Manager OnDemand Enterprise Archive solution automatically captures and stores high-volumes of documents including XML data sets, outbound statements and internal production reports. It offers powerful search and fast retrieval options with a web client solution for multiple browsers, mobile devices and desktop environments.

IBM Content Manager, also known as CM8, is the only true ECM solution available on IBM z/OS, a world class operating system that can support thousands of workloads concurrently while delivering service levels to meet the most demanding businesses. IBM Content Manager also available on Windows, AIX, Linux and on Cloud. It offers highly scalable, robust and secure content platform to manage all types of content with advanced capabilities.

IBM® Enterprise Content Management System Monitor proactively monitors the health of your IBM FileNet and enterprise content management systems. It provides fault prevention capabilities to reduce downtime, while task automation mechanisms improve administrator productivity. It helps your organization lower the cost of ownership, meet service level agreements and increase system uptime.

Enables organizations to automate the capture, recognition, and classification of business documents and to quickly and accurately extract important information from those documents for use by business users and in applications.