Highbury Support

Highbury provides a variety of resources and options for assistance to ensure that your organization maximizes the value it derives from its investment in our software solutions.

We offer a range of support and customer service options to current customers. We can assist you regarding:

• Licensing or accounting-related questions, available upgrades and availability information, version compatibility, software patches etc.
• Advice on the best use of products before, during, or after your purchase of our software
• Information on training courses and other educational services
• Assistance with software installation, general troubleshooting, information about frequently encountered issues and resolutions, the ability to create/review support cases you have submitted, as well as product documentation.

For technical assistance through the Web, log in to the online Support Desk. Please note that you will need a special Support user ID and password. If you do not have a Support user ID and password, please call Highbury Support on (011) 463 1173 to request an ID..