Enterprise Content Management solutions enable an organization to take full advantage of the customer information and company knowledge embedded in their content. Previously unstructured and unavailable, content comes alive in digital business applications that engage customers, automate business processes, enhance collaboration, and govern and protect content throughout its lifecycle. IBM Enterprise Content Management offers content services and solutions that support your digital transformation and help you build a cognitive business that is confident, efficient, and competitive.
Only IBM offers the complete set of Enterprise Content Management capabilities to capture, protect, activate, analyze and engage with content for greater insight and action.
Our IBM Portfolio consists of the following core capabilities:
- Content Management Platform Solutions
- Document Capture and Imaging Solutions
- Case Management Solutions
Each of the Core Capabilities contains solutions that address specific customer requirements.
Enterprise Content Management Platform is a shared foundation that delivers transactional and business content to people, processes and devices. It supports hundreds of content types with industry leading security and governance capabilities and scales to meet the demands of organizations from department to worldwide enterprise. Enterprise Content Management Platform solutions from IBM provide a strong foundation required to improve employee & customer engagement in today’s digital business and tomorrow’s cognitive workplace. Manage your content where it is created, where and when it is needed.
IBM FileNet Content Manager provides enterprise content management, enabling you to manage your organization’s content and documents. The scalable software offers lifecycle management, transactional content processing, document management, content consolidation, content based application development, and compliance and governance.
Based on market leading IBM FileNet solution, IBM Content Foundation is designed to promote wider adoption of ECM across an organization. It provides the best of breed scalability, user experience and key ECM capabilities on premise or on cloud.
IBM® Daeja ViewONE® provides a consistent viewing experience for a wide variety of content formats that enables users to open, review, mark up and redact content without requiring the use of expensive native applications. Daeja ViewONE works on desktops, web and mobile applications.
Provides modern user experience and rapid content based application development environment across mobile, web and desktop. It enables access to all IBM ECM content repositories and any CMIS (Content Management Interoperability Services) content source such as SharePoint.
A high volume enterprise archival & retrieval solution optimized for managing outgoing customer documents such as monthly statements, XML based transactions like banking payments, as well as internal reports. The IBM® Content Manager OnDemand Enterprise Archive solution automatically captures and stores high-volumes of documents including XML data sets, outbound statements and internal production reports. It offers powerful search and fast retrieval options with a web client solution for multiple browsers, mobile devices and desktop environments.
IBM Content Manager, also known as CM8, is the only true ECM solution available on IBM z/OS, a world class operating system that can support thousands of workloads concurrently while delivering service levels to meet the most demanding businesses. IBM Content Manager also available on Windows, AIX, Linux and on Cloud. It offers highly scalable, robust and secure content platform to manage all types of content with advanced capabilities.
IBM® Enterprise Content Management System Monitor proactively monitors the health of your IBM FileNet and enterprise content management systems. It provides fault prevention capabilities to reduce downtime, while task automation mechanisms improve administrator productivity. It helps your organization lower the cost of ownership, meet service level agreements and increase system uptime.
Enables organizations to automate the capture, recognition, and classification of business documents and to quickly and accurately extract important information from those documents for use by business users and in applications.
IBM® Production Imaging Edition provides capabilities to manage the entire document image lifecycle. It combines imaging, capture and automation to help reduce costs, and it can scale processes from departmental use up to tens of thousands of users. The imaging solution integrates IBM Document Capture and Imaging software, such as Datacap and FileNet Content Manager, provides a flexible document-centric workflow, and offers an advanced viewing interface in a single platform.