Enterprise Content & Business Process Management  


Better Decisions Faster

IBM’s solutions for Enterprise Content Management (ECM) help organisations make better decisions faster by managing content, optimising business processes and enabling compliance. Highbury is helping South Africa’s leading companies and government agencies to streamline and automate business processes, access and manage all forms of content and automate records management to help meet compliance needs. Everything you need to make quick, smart and cost-effective decisions. Right at the moment it matters the most - building Information OnDemand businesses.

IBM Enterprise Content Management solutions delivered by Highbury provide a flexible and scalable framework for:

  • Managing content
  • Automating, streamlining and analysing document-centric business processes
  • Improving collaboration
  • Helping ensure compliance
  • Simplifying decision-making across business divisions and geographies

Enterprise Content Management can give your company a competitive edge whenever there is a decision to be made. By managing all your content and bringing control and efficiency to business processes, we can help you achieve your business goals.


What we offer

IBM Content Management
Activate content with processes to add value and transform your business.

IBM Content Manager
Manages all types of content for multiple platforms, databases and applications.

IBM Content Manager OnDemand
Promotes capture of computer output and archiving of scanned documents.

IBM Document Manager
Helps users create and manage documents, while providing enterprise scalability and reliability. It addresses every stage of the document life cycle - from creation, reviews and approval to archiving and disposal - and is ideal for managing compound business documents.

IBM Workplace Forms
IBM WorkPlace Forms is a world-class product used to provide a business automation framework for the creation, deployment and management of forms-based processes, which is an underlying cornerstone of enterprise content management. The forms services platform helps accelerate the automation of business processes. Developers can more quickly connect electronic forms and the enterprise resources that interact with them, such as portals, content management systems, and team spaces through a standard integration platform


Compliance

Control content and reduce risk while keeping unnecessary costs down.

IBM Records Manager
is a records management engine for electronic records management in applications.

CommonStore for Lotus Domino File & E-mail Archiving
manages e-mail archiving and retrieval and e-mail search and discovery.

CommonStore for Exchange Server File & E-mail Archiving
manages e-mail archiving and retrieval and e-mail search and discovery.


Document Capture

Kofax Capture
Kofax Capture, formerly Ascent Capture, accelerates business processes by collecting documents and forms, transforming them into accurate, retrievable information, and delivering it all into your business applications and databases.

Kofax Transformation Modules
Kofax Transformation Modules streamline the transformation of business documents into structured electronic information by automating the process of document classification and data extraction.

Kofax Document Exchange Server
Document Exchange Server is a document-driven business process automation solution that decreases the cost, time, and effort required to handle documents.

Kofax Virtual ReScan (VRS)
VRS reduces the time involved in manual document preparation and enhances the quality of scanned images. Capturing high-quality images is critical to the rest of the document management process because image quality significantly impacts the success of data extraction, recognition, and retrieval.

Kofax Industry Solutions

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Banking and Finance:
Streamline and accelerate new account opening, customer service and loan processing.

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Invoice Processing:
Reduce errors in processing invoices. Qualify for early payment discounts & improve vendor relations.

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Sales Order Processing:
Quick order processing. Improve management of rush orders and reduce cost per sales order.

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Government - National:
Automate manual processes. Improve efficiency and reduce cost of case management.

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Government - State & Local:
Reduce processing delays. Eliminate document transportation costs and enhance service levels.

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Insurance:
Reduce response time and costs for claims processing, new account opening and customer service.

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Miscellaneous Business:
Streamline and accelerate order processing, proof-of delivery and inbound mail handling.

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Education:
Lower costs and improve service for applications, inbound mail handling and document archiving.

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Healthcare:
Improve efficiency, costs and compliance for medical records and document archiving.

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Legal:
Improve document handling for case management and document archiving.

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Retail:
Increase efficiency and reduce costs for order processing, customer service and document archiving.